USPS "package on hold" text scam
These texts say a delivery is stuck and ask you to "update your address" through a link. USPS does not send texts with links unless you signed up for tracking for a specific package.
How this scam works
The message turns an ordinary delivery delay into a deadline. The link opens a USPS look-alike page that asks for address, login, or payment details.
Common versions of the message
- An incomplete-address warning
- A package that will be returned soon
- A redelivery link asking for updated details
What the message looks like
Text from +1 (555) 013-7781
USPS: Your package is on hold due to an incomplete address. Update your details within 12 hours or it will be returned: https://usps-redelivery.example-track.xyz
Fictional example based on common, publicly reported scam patterns.
The red flags
- 1
Vague problem: “incomplete address”
There's no real problem. It's bait to get a click
The message names a generic address problem but does not connect it to a package you can verify with the seller's tracking number.
- 2
Rushed deadline: “within 12 hours”
Urgency so you act before you think
A 12-hour return threat tries to make the link feel like the only way to save the delivery.
- 3
Not USPS: “usps-redelivery.example-track.xyz”
Real USPS links end in usps.com, not .xyz
The example link contains USPS words but ends in .xyz. Check tracking by typing usps.com yourself.
What to do
- Do not tap the link.
- Check tracking yourself at usps.com with the tracking number from the seller.
- Forward the text to 7726 (SPAM) and delete it.
If you already replied, clicked, or paid
- If you entered a USPS password, change it and change any other account that reused that password.
- If you entered card details for a redelivery fee, call the number on your card right away.
- If you shared only an address, be alert for follow-up messages that use that detail to sound convincing.
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